Kaiser Permanente PFCC Enterprise Annual Report

Our annual reports highlight the collective impact of the Person & Family Centered Care (PFCC) Program across Kaiser Permanente. Our inaugural 2025 report captures key accomplishments, partnerships, innovations, and outcomes that have advanced person-centered care throughout the enterprise.

This report showcase how Patient Partners, Patient Advisory Councils, clinicians, and leaders work together to improve the quality, safety, and experience of care, strengthen collaboration, and ensure that the voices of patients and families help shape decisions at every level of the organization.

Explore our inaugural annual report to learn more about PFCC initiatives, meaningful engagement activities, and the measurable impact of partnering with patients and families to create care with people—not just for them.